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FROM A ONE-PERSON LIBRARY TO A MULTI-PERSON LIBRARY: Staff new role in the medical faculty library of Helsinki University

  Laitonen P. (National Library of Health Sciences, Helsinki University, 00290 Helsinki)
  Alanne, R. (National Library of Health Sciences, Helsinki University)
 
The role of the librarian changes lot in the processes in which a one-person library becomes a part of a multi-person library. This is the case in the University of Helsinki: in 1999, all the clinical one-person libraries were fused with the National Library of Health Sciences.

There can be seen four phases. First, the role of the librarian in a one-person library:
- For historical reasons the one-person librarian had multifaceted duties, varying from secretarial tasks and financial management to a professional librarian's duties.
- Because of the multifaceted job ”you had to know something about everything”.
- You had to be independent and self-reliant: being the only librarian, you were responsible for all the duties.
- Even in the 1990s, the duties were mainly ”manual”: for example computerised information was rare.

Before the 1990s many committee reports were published with the same kind of demands:
- Demands for centralising certain tasks.
- Co-operation: possibilities of teamwork.
- Deletion of overlapping acquisitions aiming at budget savings.
- Demands for team libraries: In 1966, there were 47 independent one-person libraries; in 2003 there are 9 Terkko-affiliated one-person libraries.
There was an organisational amendment pressure both in the university and in the hospital: the one-person libraries were affected by the following changes: duties included only library and information tasks; also, information technology was used more.

The third phase is the librarian's new role in the multi-person library:
- Librarians' co-operation.
- Intensifying teamwork: independence has changed into a need to harmonise of different standpoints - to so called ”interactive independence”.
- Support of colleagues is close: you need not to know everything.
- New information technology and new programmes: a new area to learn and a new tool for the librarian to organise information.

Fourthly: What we need to succeed in this process?:
- The staff’s own attitude: a concept of what will happen can be unclear and produce anxiety.
- Professional skills can help adapt to changes: library staff’s strongest skills can be benefited.
- Team leaders' position: they are the filters of the most important tasks.
- The role of the library manager:
1. Competence to see the needs of the medical clinic which the one-person librarian is leaving.
2. Let the librarian find his/her own skills and position in a multi-person library.
3. To be an encourager and a promoter of the staff all through the processes.