The state of art of
Document Delivery Service at our Library shows more than 4.000 documents
exchanged per year with other 300 Italian scientific libraries.
Why Internet Document Delivery?
-
To reduce costs and delivery times
-
To automate repetitive manual procedures
-
To cope with various accounting methods
used by other Italian libraries
The use of electronic DD has dramatically
reduced delivery costs at the Library
Activities work-flow in traditional
Document Delivery Service: documents are requested via fax or e-mail and
supplied via fax or surface mail.
The example shows the point of view
of our Library (BdA), when experiments with e-mail DD over the Internet
were started.
R1,R2,R3,R4 are bibliographic
references. A1,A3, A4 are the related documents.
NILDE, the web-based user interface,
is being tested now. It allows:
-
to send requests to a specific lending
library;
-
to manage all the received requests;
-
to send requested documents via Internet,
fax or surface mail;
-
to archive all transactions, in order
to report comparative performances (statistics);
-
to get accounting reports, based on
a "reciprocity" policy established among libraries which agree to cooperate.
Conclusions
In order to design cost-effective
DD services it is necessary:
-
Full automation of all the activities;
-
Use of an Internet delivery system to
decrease costs and improve turnaround time;
-
A policy of Cooperation and Mutual Exchange
among the participating libraries.
This research work is carried
out in the frame of the C.N.R. Project Biblio-MIME http://www.bibliomime.cnr.it.
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